Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days.

Shipping Rates & Delivery Estimates

UK Standard Shipping 3–5 business days — £3.99 

UK Express Shipping 1–2 business days — £7.99

International Shipping 7–14 business days — rates calculated at checkout

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Import Duties (International Orders) NovaTech Store is not responsible for any customs fees, import duties, or taxes applied by the destination country. These charges are the buyer's responsibility.

Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us at support@novatechstore.com within 7 days of the expected delivery date and we will do our best to resolve the issue.